During the Fit for Purpose workshop at Valve World Americas 2013, an international attendee addressed the panel of experts expressing his frustration with valve companies that are only interested in selling what's on their shelf. As a consultant in a refinery, he was dedicated to keeping the plant running, and his experience was that failed valves were being replaced by the same type valves, knowing that they were going to fail again; there was no interest from the manufacturer of the failed valve to find a solution for his customer’s particular application. Can this be true when so many valve companies claim to sell 'solutions'?
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in Hydrocarbons Engineering how changes in market demands and technology are placing greater demands on valve manufacturers to partner with customers for solutions to their unique process or problem.
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