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Frequently Asked Questions
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Answers to Frequently Asked Questions

How do I contact MOGAS regarding after hours emergency help for parts, repairs or field service?
Please call +1.281.449.0291 for 24 hour assistance. Standard office hours are Monday – Friday, 8:00 AM – 5:00 PM CST.  An answering service will answer all calls during non-standard business hours. The service technician on call will be contacted by the answering service and will respond to the request quickly.
Who do I contact to receive a service quote or place a service order?
Please contact the service team at +1.281.449.0291, send an e-mail request to service@mogas.com or fax to +1.281.590.3412. Please be sure to reference the serial number of the valve you are inquiring about.
 
Who do I contact regarding warranty issues?Again, please contact the service team at +1.281.449.0291, send an e-mail request to service@mogas.com  or fax to +1.281.590.3412. To expedite your service request, please be sure to reference the serial number of the valve you are inquiring about.
Who do I contact regarding shipment of my order?Please contact the service team at +1.281.449.0291, send an e-mail request to service@mogas.com  or fax to +1.281.590.3412. Please be sure to reference the MOGAS sales order number or your purchase order number.
Who do I contact regarding invoice information?Please send an e-mail request to accounting_dept@mogas.com. Please be sure to reference the MOGAS sales order number or your purchase order number.